IT support in South Lake Tahoe
Tech support for homes and small offices across the South Shore: computers, Wi-Fi, email, accounts and backups. Remote when it can be, a house call or drop-off when it needs hands. South Lake Tahoe, Meyers, Stateline and Zephyr Cove, and as far as Reno.
Viruses, fake warning pop-ups and computers a scammer got into, cleaned up remotely or in person.
Services offered
Computers and laptops
Slowdowns, errors, updates and new machine setup.
Networks and Wi-Fi
Routers, mesh systems and dead spots. Bigger network jobs have their own page. Wi-Fi & networking
Email and accounts
Sign-in problems, new accounts, moving providers.
Backups
Setting them up, and checking they actually restore.
Printers and devices
Printers, scanners and everything that talks to them.
Small offices
New staff machines, shared files and permissions.
Prices
All prices| Remote or on-site help | $100 an hour | Remote and on-site cost the same. |
|---|---|---|
| House calls | Travel billed after 15 minutes | The first 15 minutes each way are free; after that, travel time is $100 an hour. As far as Reno. |
| Talking it through | Free | A call or email to describe the problem, and a verbal diagnosis. |
I call before ordering parts or before a job grows.
Businesses: get in touch for a quote. Business jobs vary far more than home ones, so they’re quoted to fit, not marked up.
How it works
Get in touch
Call (530) 350-6883 or email hello@flowingpixels.com and describe what’s going on. That part costs nothing.
A free first look
I ask questions and give you a verbal diagnosis, free. Software problems often get fixed in a remote session. Hardware problems get hands on: I come to you, or you drop the machine off.
Fixed and explained
I call before ordering parts or before a job grows. When it’s done, you hear what was wrong and what changed. Invoices go to your client portal.
Questions
Do you work with businesses as well as individuals?
Yes, both: homes, home offices and small businesses.
Do you make house calls?
Yes. House calls cover South Lake Tahoe, Meyers, Stateline and Zephyr Cove, and go as far as Reno. The first 15 minutes of travel each way are free; after that, travel time is $100 an hour.
Can you help remotely?
Yes, for software problems: settings, email, accounts, slowdowns and malware. Remote sessions run on remote-desktop software I host myself, and only start when you allow the connection.
Can I drop my computer off?
Yes. Drop-off and pick-up both work, arranged when you get in touch. Pick-up is included within about a 15-minute drive; farther out, travel time is billed the same way as a house call.
How is the work billed?
Getting in touch and the verbal diagnosis are free. After that, it’s $100 an hour, remote or on-site, and I call before ordering parts or before a job grows. Business work is quoted. Invoices go to your client portal.
What are your hours?
8 AM to 6 PM, seven days a week, by appointment.
Are you local?
Yes. Flowing Pixels is based in South Lake Tahoe and run by Mike Barra, who has lived in the Tahoe Basin for over 15 years.
Something not working?
Send a note with what’s going on and how to reach you.
