Computer repair in South Lake Tahoe
Laptops and desktops, Windows and Mac. I find what’s actually wrong, tell you whether it’s worth fixing, and fix it. Remote for software problems, hands-on for hardware: on-site, drop-off or pick-up around South Lake Tahoe, Meyers, Stateline and Zephyr Cove.
Services offered
Diagnostics
Finding the actual fault, not guessing. You hear what’s wrong before any paid work.
Hardware repair
Failed drives, memory, power supplies, fans, screens, keyboards and batteries.
Slowdowns and malware
Virus and malware removal, pop-ups, scam cleanup, and computers that crawl.
Data recovery
Getting files off failing or dead drives, then setting up backups so it doesn’t happen twice.
Macs
MacBook and iMac batteries, screens, check-ups and software problems.
Upgrades
More memory, a faster SSD, a clean Windows install.
Prices
All prices| Repairs | $100 an hour, plus parts | |
|---|---|---|
| Hardware diagnostic | $49 to $99 | Depends on how much disassembly it takes. Counts toward the repair if you go ahead. |
| Virus, malware or scam cleanup | From $175 | Remote or in person, same price. |
| Cleanup plus tune-up | From $225 | |
| Wipe and reinstall | $299 | Pick-up or drop-off only. |
| Copying your files off and back | $79 | Added to a wipe and reinstall. |
Talking it through is free. I call before ordering parts or before a job grows.
Businesses: get in touch for a quote. Business jobs vary far more than home ones, so they’re quoted to fit, not marked up.
How it works
Tell me what’s happening
Call or email with the symptoms, any error messages, and anything that changed. The verbal diagnosis is free.
Diagnose
Software problems often get fixed in a remote session. Hardware needs hands on: on-site, or drop the machine off.
Repair
If it needs parts, I call with what’s needed before ordering. If it isn’t worth repairing, you’ll hear that too.
Questions
How long does a repair take?
It depends on the fault and the parts. Software fixes often happen in one session. Repairs that need parts wait on shipping. You’ll get an estimate once the problem is known.
Do I bring it in, or can you come to me?
Either. House calls, drop-off and pick-up all work around the South Shore, and software problems can often be fixed remotely.
Can you get files off a failed hard drive?
Often, yes. Drives that are failing or won’t boot can usually be read. Drives with physical damage, like clicking or not spinning, may need a specialist cleanroom lab, and I’ll tell you if yours does.
Is it worth repairing, or should I replace it?
It depends on the age, the fault and the cost of parts. After the diagnosis, you get a straight answer either way.
Can you remove viruses and malware?
Yes: viruses, malware, pop-ups and the aftermath of fake tech-support scams, plus help securing your accounts afterwards.
Do you repair Macs?
Yes, for batteries, screens, check-ups and software problems. I don’t do logic board repair, microsoldering, or work that needs chip reprogramming.
Do you repair laptops as well as desktops?
Yes, both, Windows and Mac.
What does a repair cost?
Talking it through is free. A hands-on hardware diagnostic is $49 to $99, depending on how much disassembly it takes, and it counts toward the repair if you go ahead. Repairs are $100 an hour plus parts, and I call before ordering parts or before a job grows.
Computer acting up?
Describe what it’s doing and how to reach you.
